Contact
Get in touch by email
If you have a question before booking, send a short email. There is no pressure to have everything figured out, a few sentences is enough. Leisa replies within 24–48 hours, Monday to Friday.
You might email if…
You want to ask whether individual or relationship counselling is the better fit
You are unsure where to start
You need practical information before booking
You would prefer to make contact before choosing a session time
What to include in your email
You do not need to have the right words prepared. A few sentences is enough. Leisa will follow up with any questions before or at the start of your first session.
A helpful email might mention:
- A brief description of what has brought you to counselling
- Whether you are looking for individual or relationship support (or if you are unsure)
- Whether you would prefer online sessions or in-person in Deception Bay, QLD
- Any practical questions about sessions, fees or the process
Good to know
Session hours
Tue 9:00am – 6:30pm · Wed 9:00am – 5:00pm · Thu 9:00am – 6:30pm. 30 minutes between sessions.
Admin & replies
Admin hours are Monday to Friday, 9:00am – 5:00pm. Enquiries are responded to within 24–48 hours during business days.
Not a crisis service
Email is not monitored continuously. If you are at immediate risk, call 000 or Lifeline on 13 11 14.
Ready to book instead?
If you already know you would like to start, you can go straight to the booking page. No referral required.
Need urgent help?
This is not a crisis service. If you or someone else is in immediate danger, call 000. You can also contact Lifeline on 13 11 14, 1800RESPECT on 1800 737 732, or Beyond Blue on 1300 22 4636.